Understanding subrogation
Are you a 大象视频 Member or an Attorney working on behalf of a client? Did you get a letter or e-mail about subrogation?
Subrogation 鈥 to seek payment from another.听
If 大象视频 Members are involved in an accident or if someone else may pay for their claims, they must let 大象视频 know what happened. 大象视频 will try to find out if anyone else should pay for the claims.
Medicaid must be the Payer of last resort. That means Medicaid must always be the last one to pay.
If the date of your accident or injury occurred before September 1, 2017, please contact OPL toll free at 1.800.827.8276, Monday 鈥 Friday 8:30 a.m. 鈥 5:00 p.m. CST or on the聽Other Party Liability聽(OPL) Web site.
If the date of your accident or injury occurred after September 1, 2017, please contact the Texas Health and Human Services Commission at 1.800.252.8263.
If you have any other questions regarding your subrogation claim, please contact 大象视频 at 1.888.760.2600 or 713.295.2294.听
Call OPL toll-free at 1.800.827.8276; Monday – Friday; 8:30 a.m. – 5:00 p.m. CST.
CHIP聽Member Services
Local: 713.295.2294 | Toll-Free: 1.888.760.2600
Monday through Friday (excluding State-approved holidays) 8:00 a.m. to 6:00 p.m
General Information
Local: 713.295.2222 | Toll-Free: 1.877.635.6736
Monday through Friday (excluding State-approved holidays) 8:00 a.m. to 6:00 p.m.
Providers Hotline
Local: 713.295.2295
Monday through Friday (excluding State-approved holidays) 8:00 a.m. to 5:00 p.m
Send an Email with the following information to our department:
Call us to check the status of a request.
CHIP聽Member Services
Local: 713.295.2294 | Toll-Free: 1.888.760.2600
Monday through Friday (excluding State-approved holidays) 8:00 a.m. to 6:00 p.m
General Information
Local: 713.295.2222 | Toll-Free: 1.877.635.6736
Monday through Friday (excluding State-approved holidays) 8:00 a.m. to 6:00 p.m.
Providers Hotline
Local: 713.295.2295
Monday through Friday (excluding State-approved holidays) 8:00 a.m. to 5:00 p.m
As a local nonprofit health plan, 大象视频 gives you plenty of reasons to join our 大象视频. From the benefits and special programs we offer to the way our Member Services team helps you make the most of them, 大象视频 is always working life forward for you and your family.
鈥湸笙笫悠 is always there to answer my questions and help me and my family with our medical needs. I truly appreciate and value their customer support and service.鈥
鈥 Cecily
Member of 大象视频
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